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FAQs

Orders and Shipping

Do you offer international shipping?

Yes, we do ship to most international locations! The price of shipping is calculated based upon the weight and the physical location of where the product is being shipped. We are unsure of any duties or fees that you may incur upon bringing products into your country. You should be able to estimate the shipping cost if you add what you want to your cart, go to ‘View Cart’ at the top right hand corner of the page, and add in your shipping address then click 'Estimate Shipping' to view the shipping cost.

 

Do you offer shipping to Alaska and Hawaii? 

Yes, we do ship to Alaska and Hawaii! The price of shipping is calculated based upon the weight and the physical location of where the product is being shipped. You should be able to estimate the shipping cost if you add what you want to your cart, go to ‘View Cart’ at the top right hand corner of the page, and add in your shipping address then click 'Estimate Shipping' to view the shipping cost.

 

Orders over 100 lb going to Alaska, Hawaii and outside of U.S. call us for a quote.

 

Free Shipping

Free shipping on all orders over $50, offer only valid for customers within the 48 contiguous United States. 

 

How is the price of international shipping calculated? 

The price of shipping for international orders is calculated based upon the weight of the product being shipped and the physical location of where the product is being shipped. 

 

How long will it take before my order ships?

Our shipping and handling time takes 7-10 business days for fulfillment and another 2-4 for you to receive the shipment, depending upon where you live. Please note: typically, we do ship out orders sooner but due to high demand during sales or holidays, our shipping can also take a little longer than this quoted time frame.  

 

Do you have a coupon or discount?

To be notified when we have a sale or promotion, we recommend following us on social media and subscribing to our newsletter! We will post it on our social media accounts and notify our subscribers when we have a sale or promotion.

 

Resin

Do you sell epoxy/resin? 

Yes! We sell 4 different types of resin; our Standard Art Resin, Art Resin UV, Nouveau, and Casting Resin.

 

What types of projects can I use your resin for?

You can use our resin for a multitude of different projects; almost anything that your imagination can dream of! We have people use our resins to create everything from tumblers and coasters to wall art pieces and tables to so much more! 

 

What is the difference between your Standard Art Resin and the Art Resin UV?

Art Resin UV is a more premium product that is more heat resistant and more UV resistant than the Standard Art Resin.

 

What is the difference between your Art Resin UV+ and the Nouveau resin?

With Nouveau we have removed 2 ingredients; BPA and IsoBenzyl alcohol. Most people that have an allergy to resin, have a reaction to the IsoBenzyl alcohol. Also, with the Nouveau, the consistency is that same between both part A and B. It also has a longer working time, but a faster curing process that results in a 30% harder cure and harder level of durability with a crystal clear finish. 

 

What is Casting Resin?

Casting Resin is meant for deeper pours than the other resins we offer. The Casting Resin can be poured up to 1 inch thick layers at a time, whereas the Art Resins can only be poured up to ⅛ inch layers at a time. However, with all of our resins, you can pour multiple layers to achieve the depth that you desire, allowing for drying time in between layers. We recommend allowing 12 hours of time for your piece to dry between layers. 

 

Is Faux Rizzle food safe?

Our Faux Rizzle resins are FDA compliant, which means they are safe for food contact.

 

How heat resistant and scratch resistant is your resin?

Our resin is heat resistant up to 500 degrees Fahrenheit of non direct heat. We would recommend placing hot items on trivets for safety purposes and to protect your resin. Although our resin is scratch resistant to most everyday uses, please note we wouldn’t recommend cutting directly onto our resin as it does not replace your cutting board and can increase the possibility of leaving scratches. 

NOTE: All of our epoxy products have a one-year shelf life. If a product is stored under optimal conditions – indoors, out of direct sunlight, between 55-75 degrees Fahrenheit, and not exposed to oxygen, - it is usable past that one year shelf life; however, Faux Rizzle does not warranty this product once its one year shelf life has expired. Once this product has been opened, we advise the use of all contents within. Once exposed to oxygen, this product will begin to degrade and, over time, will not perform to specifications.

 

What are your Juicy Hues? Are they just paint?

Our Juicy Hues are a liquid pigment, not a paint, used to tint resin. If they are not mixed into resin, they will remain in a liquid state and won’t dry. 

 

Can your resin withstand extreme cold or hot temperatures?

We recommend working with our resin between 70-75 degrees Fahrenheit. Outside of this temperature range, you can run into curing or other issues while using the resin. We recommend setting your room temperature within this range and allow it to acclimate to for a couple of days before using our resin. Once cured, our resin can withstand extreme temperatures of down to -20 degrees Fahrenheit or up to 500 degrees Fahrenheit of non direct heat. Our Rizzle Resist adds more durability to pieces and is heat resistant up to 800 degrees Fahrenheit of non direct heat if additional protection is desired. 

 

Application

What is the mixing ratio of your resin?

Art Resin UV+, and Nouveau are mixed at a 1:1 ratio by volume. Our Casting Resin is mixed at a 2:1 ratio by volume. 

 

Can you measure your resin by weight?

We recommend measuring it by volume because the resin and hardener differ in weight; meaning they can’t be weighed at a 1:1 ratio, and the chemical bonds are different in ratios in the makeup of the resin and hardener.

 

What can I do if my resin starts to slightly amber?

The ambering in your resin is due to the UV inhibitors that are in our resin. Once you combine and mix the two parts of the resin, the resin should become clear. 

 

What is the ideal temperature to work with your resin at?

The ideal temperature range to work with our resin at is between 70-75 degrees Fahrenheit. You will want to ensure that the resin itself is 70-75 degrees Fahrenheit by giving your resin time to acclimate to the temperature of your room; this could take a couple days, especially during colder months. 

 

What is the mixing process of your resin?

The mixing process of our resin does vary by which type of resin you are using. We would recommend following the instructions on the bottle, or at request, we can provide you with a copy of the mixing instructions for the specific resin that you are working with. However, the instructions are as follows: 

Art Resin UV+:

To mix our Art Resin UV+, you will pour equal amounts of Part A and Part B into a mixing container and mix for 3 minutes, ensuring you are scraping the sides and bottom of the mixing container. Next, you will pour the resin into a clean mixing container along with any colors desired (if applicable. Each color will be poured into a separate mixing container), then mix for another 3 minutes (if you have multiple colors, each container with color should be mixed for the additional 3 minutes). Immediately after you are finished mixing, pour your resin onto your piece or a working surface. 

Nouveau: 

For Flat-Surfaced Projects (Coasters, Molds, etc.):

To mix our Nouveau, you will pour equal amounts of Part A and Part B into a mixing container (pouring the Hardener into your mixing container first, then your resin) and slowly mix for 3 minutes, ensuring you are scraping the sides and bottom of the mixing container. Next, you will pour the resin into a clean mixing container along with any colors desired (if applicable. Each color will be poured into a separate mixing container), then mix for another 3 minutes (if you have multiple colors, each container with color should be mixed for the additional 3 minutes). Immediately after you are finished mixing, pour your resin onto your piece or a working surface. 

 For Tumblers:

Nouveau can have a different application process than what most people are used to when applied to tumblers and following instructions step by step will help ensure the desired end product. If using spray paint, let it cure for at least 36 hours. This will ensure it is fully dry and significantly cuts down the amount of fish eyes. Do not wipe your tumbler with any alcohol before applying as this adds moisture and Nouveau is not a huge fan. Mix 20 ml for a20 oz tumbler, 30 ml for a 30 oz tumbler, and so on. Thoroughly, not vigorously, mix equal parts of A and B for three minutes, scraping the sides and bottom of the container to ensure proper mixture. Switch to a different mixing cup and stick, then continue to mix for an additional three minutes (this is where you will add color if desired). Allow your resin to heat itself through exothermic reaction by letting it sit for about 15 minutes or until it reaches 100 degrees; focus more on the texture of the resin rather than the amount of time. You want it to be a warm honey consistency before applying to the tumbler. Then, wait 10-15 minutes to use a heat gun to pop any bubbles! We would recommend watching this video if you will be using the Nouveau resin on tumblers: https://www.youtube.com/watch?v=vya6GK_pKpI&t=4s.

Casting Resin:

To mix our Casting Resin, you will pour the Casting Resin in the amounts of 2 parts of Part A and 1 part of Part B by volume into a mixing container and mix slowly for 5 minutes, ensuring you are scraping the sides and bottom of the mixing container. Next, you will pour the resin into a clean mixing container along with any colors desired (each color will be poured into a separate mixing container), then mix for another 4 minutes (if you have multiple colors, each container with color should be mixed for the additional 4 minutes). Immediately after you are finished mixing, pour your resin onto your piece or a working surface. 

 

Do I need to use a respirator while using your resin?

Our resin has no VOC, no toxic fumes, and no odor, therefore you aren’t required to wear a respirator. 

 

How thick can your resin be poured?

Our Art Resin, Art Resin UV, and Nouveau can be poured up to ⅛ inch thick layers at a time while our Casting Resin can be poured up to 1 inch thick layers. 

 

How long of working time can I get with your resin?

Different resins have different working times. With proper mixing times and temperatures, you should get about 30-45 minutes of working time with our Art Resin and Art Resin UV and about 45 minutes to an hour of working time with our Nouveau. With our Casting Resin, the working time varies by how deep of a pour you are creating.

 

Can I use another brand of resin or pigment with your resin?

We don’t recommend using another brand of resin with our resin. You can use another brand’s pigments with our resin, however we would recommend doing a small test piece first as we don’t know and cannot guarantee how another brand of resin will affect our resin.

 

Should I use a torch or a heat gun while working with your resin?

Yes! You can use a propane torch or a heat gun with our resin. These tools are effective at removing bubbles from the resin and to aid you in achieving some techniques! Torches are not recommended to be used on white pieces, instead spray 91% isopropyl alcohol to remove bubbles. In any instance, you should use caution while using a torch as you don’t want to over torch your piece which can potentially lead to yellowing or even burning the resin. Use extreme caution if torching and using alcohol as alcohol is flammable and can certainly cause a fire!

 

Do I need a UV light to cure your UV resin?

No, we do not require a UV light to cure our UV resin. The logo ‘UV’ simply means the resin is highly resistant to UV rays and will cure on its own. 

 

How long does your resin take to cure?

Our resin takes 24 hours to fully dry after your last pour. After 36 hours, your piece should be lightly usable. It will continue to cure for 30 days, however, thus reaching its full cure. 

 

Does humidity have an effect on the curing process?

Humidity doesn’t have an effect on the curing process of our resin, so this shouldn’t be an issue. The main factor we stress when working with our resins is having your temperature at the correct range to help ensure a proper cure of the product.

 

How long until I can use my piece?

Your piece should be lightly usable after 36 hours, but it will continue to cure for 30 days.  We would recommend waiting 5-7 days before placing hot or heavy items on or into your new piece. 

 

Can I put my new tumbler in the microwave/dishwasher?

Unfortunately, your new tumbler is not microwave or dishwasher safe. It is hand-wash only. 

 

What can you use to clean your resin?

You can use 91% isopropyl alcohol or acetone to clean your resin. You can also use these to clean the resin off of your tools as well. You can also use standard cleaning supplies to clean your resin once it is fully cured as our resin is chemical resistant. We recommend avoiding anything abrasive on your piece as it can potentially scratch it after repetitive use or even dull the high gloss finish.

 

I have some scratches in my resin, what can I do?

You can buff out these scratches with a fine grit car polish, such as Meguiars Mirror Glaze or standard buffing pads/machines. We would recommend using our Rizzle Resist to add extra defense. Rizzle Resist will add extra scratch resistance, UV and stain resistance, along with being heat resistant up to 800 degrees Fahrenheit of non-direct heat, to your pieces!

 

What is the shelf life of your resin?

Unopened, our resins have a one year shelf life, if stored properly. We recommend storing your resin in a room temperature between 55-75 degrees where no direct sunlight can get to it. Once the resin is opened, we would recommend using the resin to completion as once the seal is broken, air can reach the product, and the quality of the components can slowly begin to diminish. 

 

Do you have any tutorial videos?

Yes! We have multiple different tutorial videos and project videos on our YouTube channel: https://www.youtube.com/channel/UCUcnlfl0xSk694nlv80vsPQ/videos.

 

Workshops

Where are you located?

Our facility is located in beautiful Grand Junction, Colorado. 

 

Where do you offer your workshops at and when is your next workshop?

We offer our workshops at our facility in Grand Junction, Colorado. A schedule of our workshops can be found in the workshops section of our website: https://artresinfauxrizzle.com/resin-art-workshop/

 

What do I need to bring for the workshop I will be attending and what will we create?

Just yourself and a pair of clothes you don’t mind getting messy! We will provide all of the supplies you’ll need for the workshop. All we ask is that you come prepared to learn, play with resin, and have fun! We will also provide lunch for the days you are in the workshop. The pieces of what you will create vary by class, however you will work with both our Art Resin UV and our Casting Resin.

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