Orders and Shipping
Your website has two shipping options, free shipping and $9.99, which should I pick? Do you offer expedited shipping?
Please choose the free shipping option. The $9.99 option is meant to be used by our distributors. They will have the same time frame for shipping. If you are looking to have your order expedited, please call us at: (800) 628-2962 and we can look up the rates for you.
Do you offer international shipping?
Yes, we do ship to most international locations! The price of shipping is calculated based upon the weight of the product being shipped and the physical location of where the product is being shipped. We are unsure of any duties or fees that you may incur upon bringing products into your country. You should be able to estimate the shipping cost if you add what you want to your cart and then go to View Cart at the top right hand corner of the page, and it should give you an option to estimate the shipping cost.
How is the price of international shipping calculated?
The price of shipping for international orders is calculated based upon the weight of the product being shipped and the physical location of where the product is being shipped.
How long will it take before my order ships?
Our shipping and handling time takes 7-10 business days before your order will ship and another 2-3 for you to receive the shipment. Typically, we do ship out orders sooner though, but due to high demand, our shipping can also take a little longer than this quoted time frame during sales.
Do you have a coupon or discount?
To be notified when we have a sale or promotion, we recommend following us on social media and subscribing to our newsletter. We will post it on our social media accounts and notify our subscribers when we have a sale or promotion.
Do you sell epoxy/resin?
Yes! We sell 3 different types of resin, our standard art resin, art resin UV, and casting resin.
What types of projects can I use your resin for?
You can use our resin for a multitude of different projects; almost anything that your imagination can dream of! We have people use our resins to create everything from tumblers and coasters to wall art pieces and tables to so much more!
What is the difference between your art resin and the art resin UV?
The difference between our art resin and the art resin UV is that the art resin UV is more heat resistant and more UV resistant than the art resin, because the art resin UV is a more premium product.
What is the difference between your art resin and the casting resin?
The difference between our art resins and the casting resin is that the casting resin is meant for deeper pours than the art resin. The casting resin can be poured up to 1 inch thick layers at a time, whereas the art resins can only be poured up to ⅛ inch layers at a time. However, with all of our resins, you can pour multiple layers to achieve the depth that you desire, allowing for drying time in between layers. We recommend allowing 12 hours of time for your piece to dry between layers.
Is Faux Rizzle food safe?
Our Faux Rizzle resin are FDA compliant, which means they are safe for food contact.
How heat resistant and scratch resistant is your resin?
Our resin is heat resistant up to 500 degrees Fahrenheit and our resin is scratch resistant again most everyday uses. Please Note: We wouldn’t recommend to cut directly on our resin as this can leave scratches in our resin. We would still recommend to place hot items on trivets for safety purposes.
What are your Juicy Hues? Are they just paint?
Our Juicy Hues are a liquid pigment, not a paint, used to tint resin. If they are not mixed into resin, they will remain a liquid and won’t dry.
Can you resin withstand extreme cold or hot temperatures?
We recommend working with our resin between 70-75 degrees Fahrenheit. Outside of this temperature range, you can run into curing or other issues while using the resin. We recommend setting your room temperature to a temperature between this range and letting it acclimate to the temperature for a couple of days before using our resin. Once cured, our resin can withstand extreme temperatures of down to -20 degrees Fahrenheit or up to 500 degrees Fahrenheit. Our Rizzle Resist adds more durability to pieces and is heat resistant up to 800 degrees Fahrenheit.
What is the mixing ratio of your resin?
Our art resin and art resin UV is mixed at a 1:1 ratio by volume. Our casting resin is mixed at a 2:1 ratio by volume.
Can you measure your resin by weight?
You can mix our resin by weight, however we do recommend measuring it by volume. We recommend measuring it by volume, because the resin and hardener differ in weight, meaning they can’t be weighed at a 1:1 ratio, and the chemical bonds are different in ratios in the makeup of the resin and hardener. If you do measure by weight, the ratio is about 1:1.2.
What can I do if my resin is yellow?
The yellow in your resin is due to the UV inhibitors that are in our resin. Once you combine and mix the two parts of the resin, the resin should become clear.
What is the ideal temperature to work with your resin at?
The ideal temperature range to work with our resin at is between 70-75 degrees Fahrenheit.
What is the mixing process of your resin?
To mix our resin, you will pour equal amounts of Part A and Part B into a mixing container and mix for 3 minutes. Next, you will pour the resin into a clean mixing container along with any colors desired (if applicable. Each color will be poured into a separate mixing container), then mix for another 3 minutes (if you have multiple colors, each container with color should be mixed for the additional 3 minutes). Immediately after you are finished mixing, pour your resin onto your piece or a working surface.
Do I need to use a respirator while using your resin?
Our resin has no VOC, no toxic fumes, and no odor, therefore you aren’t required to wear a respirator.
How thick can your resin be poured?
Our art resin and art resin UV can be poured up to ⅛ inch thick layers at a time while our casting resin can be poured up to 1 inch thick layers.
How long of working time can I get with your resin?
With proper mixing times and temperatures, you should get about 30-45 minutes of working time with the resin.
Can I use another brand of resin or pigment with your resin?
We don’t recommend using another brand of resin with our resin. You can use another brand’s pigments with our resin, however we would recommend doing a small test piece first as we don’t know and cannot guarantee how another brand of resin will affect our resin.
Should I use a torch or a heat gun while working with your resin?
Yes! You can use a propane torch or a heat gun with our resin. These tools are effective at removing bubbles from the resin and to aid you in achieving some techniques! Torches are not recommended to be used on white pieces, instead spray 91% isopropyl alcohol to remove bubbles. However, you should use caution while using a torch as you don’t want to over torch your piece, as this can cause yellowing. Also, don’t torch a piece with alcohol on it as this can cause a fire!
Do I need a UV light to cure your UV resin?
No, you do not require a UV light to cure our UV resin. Our UV resin is resistant to UV rays and will cure on its own.
How long does your resin take to cure?
Our resin takes 24 hours to fully dry after your last pour. It will continue to cure for 30 days, when it achieves its full cure. However, after 36 hours, your piece should be lightly usable.
Does humidity have an effect on the curing process?
Humidity doesn’t have an effect on the curing process of our resin, so this shouldn’t be an issue. The main issue we have seen involved the temperature of the resin.
How long until I can use my piece?
Your piece should be lightly usable after 36 hours, but it will continue to cure for 30 days. We would recommend to wait 5-7 days before placing hot or heavy items on or into your new piece.
Can I put my new tumbler in the microwave/dishwasher?
Unfortunately, your new tumbler is not microwave or dishwasher safe. It is hand-wash only.
What can you use to clean your resin?
You can use 91% isopropyl alcohol or acetone to clean your resin. You can also use these to clean the resin off of your tools as well. You can also use standard cleaning supplies to clean your resin once it is fully cured as our resin is chemical resistant.
I have some scratches in my resin, what can I do?
You can buff out these scratches with a fine grit car polish, such as Meguiars Mirror Glaze or standard buffing pads/machines, to remove scratches. We would recommend using our Rizzle Resist to add extra defense, such as extra scratch resistance and being heat resistant up to 500 degrees Fahrenheit, to your pieces.
What is the shelf life of your resin?
Our resin has a one year shelf life.
Do you have any tutorial videos?
Yes! We have multiple different tutorial videos and project videos on our YouTube channel: https://www.youtube.com/channel/UCUcnlfl0xSk694nlv80vsPQ/videos.
Where are you located?
Our facility is located in Grand Junction, Colorado.
Where do you offer your workshops at and when is your next workshop?
We offer our workshops at our facility in Grand Junction, Colorado. A schedule of our workshops can be found in the workshops section of our website: https://artresinfauxrizzle.com/resin-art-workshop/.
What do I need to bring for the workshop I will be attending and what will we create?
Just yourself and a pair of clothes you don’t mind getting messy! We will provide all of the supplies you’ll need for the workshop. All we ask is that you come prepared to learn, play with resin, and have fun! We will also provide lunch for the days you are in the workshop. The pieces of what you will create vary by class, however you will work with both our art resin UV and our casting resin.